Terms & Conditions

• Age Requirement: You must be at least 18 years old to use our website, register an account, or make purchases.
• Account Confidentiality: You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for restricting access to your computer or mobile devices.
• Accurate Information: You agree to provide accurate, true, and current information during the registration and checkout process.
• Lawful Purpose: You may not use our website for any unlawful, fraudulent, or unauthorized purposes, nor violate any laws in your jurisdiction.

• We strive to provide accurate botanical descriptions, batch images, origins, and pricing information. However, we do not warrant or guarantee that product descriptions or other content are entirely error-free, complete, or current.
• Prices for all botanical herbs, oils, teas, and accessories are subject to change without notice. Any seasonal promotions, coupons, or discounts are valid for a limited time and may be subject to specific additional terms.

• Offer to Purchase: By placing an order on our website, you are making an offer to purchase the selected products subject to these terms.
• Order Cancellation Rights: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.
• Payment Authorization: You agree to provide valid and up-to-date payment information and authorize Arboveya to charge the total order amount, including applicable taxes and delivery fees, to your chosen payment method.
• Payment Processors: We use trusted third-party payment gateways (e.g., Stripe, PayHere) to handle your transactions securely under 256-bit SSL encryption. Arboveya does not store or have access to your full credit/debit card numbers.

• We will make reasonable efforts to ensure timely processing, packaging, and dispatch of your botanical wellness orders.
• Shipping and delivery windows provided during checkout are estimates and may vary based on courier schedules, customs clearance, adverse weather, or regional delivery conditions.

Our dedicated Refund Policy governs the process, conditions, and eligibility for returning products and seeking refunds or exchanges. Please review our Refund Policy for complete guidelines.

• All content, imagery, logos, graphics, botanical articles, formulas, and digital materials on Arboveya are protected by intellectual property rights and remain the exclusive property of Arboveya or its licensors.
• You may not use, copy, reproduce, republish, distribute, or modify any content from our platform without our prior written consent.

• In no event shall Arboveya, its directors, employees, herbalists, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our herbal products.
• We make no warranties or representations, express or implied, regarding specific medical cures or therapeutic guarantees. Botanical items are wellness supplements and should not replace professional medical advice.

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. Any updates will become effective immediately upon posting to this page. It is your responsibility to review these terms periodically for any changes.